Here you will find the answers to our most frequently asked questions. If you have specific questions about a particular problem you are having, these are best asked on our Facebook Page, or send an email to info@pixels2pages.net. If your question is of a technical nature, these should be addressed to Tech Support at Creative Memories.
You can browse to find answers, or use this search box to find what you are looking for.
About Memberships
A. If you are a resident of the US or Canada, we would love for you to purchase a membership to pixels2Pages! Here’s how:
- Click this ‘Join Today‘ link. It’s also on the Home page and in the website header.
- Choose the membership level that you want.
- Scroll down to select the payment plan that works for you.
- Payments will be made via PayPal.
While you may pay by credit card, you MUST have a PayPal account to do so. Please make sure that your PayPal account information is current and correct (especially your email address and credit card information & expiration date). If your spouse is the PayPal account holder, please make sure you will receive any emails, confirmations, receipts, or notices regarding your pixels2Pages account, and let your spouse know you will be charging something on that account.
All memberships (except Back2Basics and Gift Memberships) will automatically renew. Please make note of your start date so that you’ll be aware of the date your credit card or bank account will be charged each month (or year).
The legal name of our company is pixAbilities, LLC. When you (or your spouse) receive(s) your credit card statement, you will see a payment made to pixAbilities, LLC. This will be your pixels2Pages membership – please do not question or challenge the charge with your bank without contacting us first! If you dispute a charge, your membership is automatically cancelled (via PayPal) and there are charges involved that you will be responsible for paying before your membership can be reactivated. It can take up to 90 days to resolve a disputed claim. That’s a long time to be without pixels2Pages!
There is a Log-in area at the top right hand side of the home page. Just enter your name and password. Check the “Remember Me” box, and you won’t have to enter your password every time. But if you do lose your password, there is a handy “lost your password” button to click, and you will be able to reset the password at any time. Once logged in, this section of the page will display your membership details.
If you are unable to log in, and you are certain that you are using the correct user name and password, we have several suggestions:
- Make sure your anti-viral software and/or firewall is not blocking your access to our website
- Clear your cache (click HERE if you don’t know how to do that)
- Reboot your computer
- Try logging in from a different web browser (Google Chrome, Mozilla Firefox, Safari, Internet Explorer)
- Try logging in from another computer or device (smart phone, iPad, etc.)
A. It sounds like there may be a problem with your PayPal account information. Please check your account at www.paypal.com to see if your monthly payment was processed. We receive “Payment skipped” messages like the one below from PayPal almost every day:
Hello pixAbilities, LLC,
We cannot process the following recurring payment. We will try again in five days.
Profile ID:xxxxxxxxxxxxx
For: Pixels2Pages Monthly
Date Due: Feb 16, 2013
Next Payment Date: Feb 21, 2013
You probably have received a similar message, but it may have gone to your junk mail or to the email associated with your PayPal account. Here’s what you should do if you have a monthly membership and suddenly cannot access the website:
Log into your PayPal account and make sure that all of your payment information is current and correct. Check to make sure that credit cards have not expired and/or that balances have not been exceeded. Make sure that you have a secondary form of payment that is different from your primary form of payment registered with PayPal.
If your information is incorrect, correct it. Corrections must be made more than three business days before the next payment is due. If you think all of the information is correct as it is, my advice is to contact PayPal and see what the problem was.
PayPal will try to process your payment in FIVE DAYS. There is nothing that we can do prior to that time. You will not have access to the website until payment is made, but your membership is still active. DO NOT purchase another membership during that interval, as you will then have duplicate memberships and will start being double-billed. If you have already purchased another membership and then the payment on your original membership has been processed, please notify us immediately (info@pixels2Pages.net) and you may be eligible for a partial refund.
Remember that you will not miss anything (unless you are four months behind in downloading Blueprints) while your access to the site is blocked. Everything will be there on your return.
Even though PayPal notifies us that a payment has been skipped, the notice that payment has been made arrives along with all of the other payments made that day, so it’s hard for us to know when all is well again. Please feel free to give me a nudge at info@pixels2Pages.net if you know your membership has been paid and you still don’t have access to the website and we will check on things right away.
It is your responsibility to make sure your PayPal account information is current and correct. Please remember that we do not collect or have access to your payment information – it is all safely stored at PayPal.
A. Actually, I’ll tell you how to change it – and thanks for remembering that you need to!
Log in to www.pixels2Pages.net.
Go to the Home page.
Click the link that says “Membership details” (just under the ‘Welcome’ area).
You will be directed to your pixels2Pages profile page. You can change your first and last name, add a nickname, choose which name you would like to show publicly, change your email, indicate whether or not you are a Creative Memories Consultant, and (scroll down) change your password.
You must click the “Update Profile” button at the bottom of the page for these changes to take effect.
We do not recommend adding any other personal information.
A. In the log in area on the home page at www.pixels2Pages.net, you will see the words “Lost your password?”. Click there to begin the process of resetting your password.
You will receive an email which will include directions for you to follow so that you can reset your password. Please make sure your computer will allow you to receive automatically generated emails like this by adding pixels2Pages.net to your contact or safe sender list. If you do not get an email from us fairly quickly, please check your spam and/or junk mail filters and make sure you used the email address associated with your pixels2Pages account.
In the email will be a link for you to click so that you can choose a new password. We do not send you a new password – you choose what you want and enter it there.
Please keep your password in a safe place. It should not be shared with anyone, per our Terms of Use.
A. Thanks for joining us! After your payment has been received, you will receive two emails – one from PayPal, and one from admin@pixels2Pages.net. There is a chance that the one from pixels2Pages may end up in your spam folder, and it’s the one you need to complete your registration. So please check your spam folder and when you find that email, click the link and get yourself registered! If you cannot find that email, please send the following information to info@pixels2pages.net:
If you are a NEW member (you have not ever had a pixels2Pages account), please send:
- Your preferred User Name: (Cannot be changed once chosen – should NOT be an email address!)
- Password: (I will give you a temporary one that you will need to reset the first time you log in. Your new password must be 8 characters, no spaces.)
- Are you a CMC?
- Do you agree to the p2P terms and conditions? (Please read these before you agree!)
- In what country do you live? (Memberships are available only in the US and Canada)
If you already have a pixels2Pages account, with a user name and password:
To complete the registration process without the email mentioned above, you will need to send me your p2P user name and I will issue you a temporary password and complete your registration. You must reset your password before logging in for the first time.
Here’s the procedure for resetting your password:
Click the ‘lost your password’ link (at log in). You will receive an email with instructions for how to reset your password. We do not send you a new password – you must click the link in the email to set your own password. You may use the same one you were using before, or change it to something different.
We’ll be waiting for you!
A. Thanks for joining us, and please don’t panic!
After your payment has been received by PayPal, you will be sent two emails – one from PayPal, and one from admin@pixels2Pages.net. There is a chance that the one from pixels2Pages may end up in your spam folder, and it’s the one you need to complete and/or confirm your registration. Please check your spam or junk mail folder and when you find that email, click the link and get yourself registered.
We are finding that many people have a different email address associated with their PayPal accounts. If this is the case, please check that email account for the confirmation email.
If you do not find the email, no worries! Just click the contact us button and we will get your membership confirmed. Remember that we don’t know you’re having a problem until we hear from you.
Please include your p2P user name with all correspondence so that we can help you faster and more efficiently.
A. The legal name of our company is pixAbilities, LLC. When you (or your spouse) receive(s) your credit card statement, you will see a payment made to pixAbilities, LLC. This will be for your pixels2Pages membership – please do not question or challenge the charge with your bank without contacting us first!
If you dispute a charge, your membership is automatically cancelled (via PayPal, who also reverses your payment to us) and there are charges involved that you will be responsible for paying before your membership can be reactivated. It can take up to 90 days to resolve a disputed claim. That’s a long time to be without pixels2Pages!
All memberships (except Back2Basics and Gift Memberships) will automatically renew. Please make note of your start date so that you’ll be aware of the date your credit card or bank account will be charged each month (or year).
No, it most definitely is not! In simple terms, here goes:
- a Snap2Share Membership is training on Memory Manager software.
- a Day2Day Membership supports those who want to do Project 365 (Photo a Day) and then make a book of their photos.
- a Back2Basics Membership introduces people brand new to StoryBook Creator software to the fundamental building blocks they will need.
- a Ready2Roll Membership is training on StoryBook Creator that goes ‘beyond the basics’.
- a Pixels2Pages Premium Membership includes every part of all of the above memberships! You get it ALL!! And it’s certainly where you get the most BANG for your buck!
- Gift Certificates are available for a two-month Pixels2Pages membership only.
So, let’s review. S2S + D2D + B2B + R2R = Pixels2Pages Premium! And one more thing – if you’re thinking about more than one membership, the most cost-efficient thing to do is to choose a Pixels2Pages Premium membership. The exception to that would be if you only wanted Snap2Share and Day2Day – but then you’d be missing a lot of fun!
Click HERE for a handy checklist of what’s included in each membership.
A. We encourage you to do your best to choose wisely at the beginning. Again, if you have any questions, we advise that you start with a monthly Pixels2Pages membership, which gives you access to everything. If, at the end of a month, you find you are only using ONE of the membership areas, you can make adjustments then.
If you are brand new to StoryBook Creator, our advice would be to start with Back2Basics and then purchase a full Pixels2Pages membership when you have completed the course.
If you’ve never been a pixels2Pages member before, the 10 day Free Trial will give you a chance to try everything except Blueprints, Pixie Dust, and Back2Basics training, so you should have the information you need to choose your membership. And you can always ask us! We’ll do our best to assess your needs and point you in the right direction.
Due to the nature of our memberships, we are not able to offer refunds for partially used memberships. In other words, there is not an ‘upgrade’ option.
Example: If you sign up for a Day2Day yearly membership and decide after a few months that you’d like a Pixels2Pages membership, you’ll just need to go ahead and purchase the Pixels2Pages membership. You’ll want to be sure to cancel the Day2Day membership at least three days before it is due to renew.
If you start with a monthly membership and decide you’d like an annual membership, or if you started with a monthly Ready2Roll membership and decide to move up to a monthly Pixels2Pages membership, please cancel payments on your current membership three days before it is due to renew. You can check your PayPal account to see what your renewal date is.
To cancel recurring payments:
1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money.
4. Click Update beside ‘My pre-approved payments.’
5. Click the name of the subscription you wish to cancel.
6. Click Cancel.
This will immediately block access to your current membership, so go ahead and purchase the new membership that you want. If you cancel payments early in your billing cycle and you are not ready to buy a new membership, please notify us so that we can reactivate your membership for the remainder of the payment period. This must be manually done!
To switch from a monthly to an annual membership, first you will need to cancel payment on your current membership via PayPal (see instructions below).
Do not cancel your membership – just cancel payment – cancelling your membership removes you completely from pixels2Pages and you will need to set up a new account (new email, new user name, etc.).
After you have cancelled payments on your monthly membership, purchase an annual membership by clicking the Join Today link. You will continue using the same user name and password.
Cancelling payments on a membership cancels all future scheduled payments of that membership. A membership can be cancelled up until three business days before the next scheduled payment. Cancelling payments on a membership will immediately block your access to all member-only content on the site, but don’t panic! As soon as you purchase your new annual membership and complete your registration, you will have access to the content available to you with that membership. We recommend that you wait until three days before your monthly membership is due to renew to cancel payments on it.
Here are the instructions for cancelling:
1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money.
4. Click Update beside ‘My pre-approved payments.’
5. Click the name of the subscription you wish to cancel.
6. Click Cancel.
Only you can cancel payments and purchase new memberships. Please do not contact us to do this for you, as we do not have access to your payment information.
A. Because of the nature of this kind of internet subscription/membership plan (meaning you can join for a short time and see everything available!), and because we offer a 10 day Free Trial to anyone who has never been a pixels2Pages member, we do not offer refunds.
You may cancel payment on your membership up until three days before it is due to renew. If you think that you might want to do that, we strongly advise that you purchase a monthly Ready2Roll or Pixels2Pages membership. Try one of these memberships for a month or so, and if you don’t like it, here is what you’ll need to do to cancel payments (and stop your membership from automatically renewing).
All memberships (except Back2Basics and Gift Memberships) are auto-renewing. Your credit card will continue to be charged until YOU cancel payments via your PayPal account.
Cancelling payments on a membership will immediately block your access to all member-only content on the site, but don’t panic! We will fix that as soon as possible and you will have access to your previous membership until it was due to renew. Please notify us if you cannot access the website and you feel you should be able to.
Here are the instructions for cancelling:
1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money.
4. Click Update beside ‘My pre-approved payments.’
5. Click the name of the subscription you wish to cancel.
6. Click Cancel.
Please note that you must cancel payment on your membership through your PayPal account. Writing us to cancel your membership will not suffice, as this is not something we can do for you.
A. PayPal is the only way we have of allowing credit card payments. While you must have a PayPal account to use a credit card on pixels2Pages, you do not have to link a bank account to your PayPal account.
Should you choose not to use PayPal, we will accept personal checks for ANNUAL memberships and/or Back2Basic (4 month) or Gift (2 month) memberships only. Your membership will not be activated until your check has cleared our account, which may take two weeks or more.
Prices for annual memberships are:
- Pixels2Pages – $150.00 (includes everything listed below)
- Ready2Roll – $120.00
- Day2Day – $36.00
- Snap2Share – $24.00
- Back2Basic (4 months) – $20.00
- Gift Membership (2 month P2P) – $30.00
If you would like to use this option, please use the Contact Us button to notify us, and you will be sent the address of our treasurer. When you remit payment, please indicate which membership(s) you would like, as well as your preferred user name (not an email address) and your email address.
You will receive a confirmation email once your membership has been activated. At that time, you will need to reset your password before logging in for the first time.
A. All memberships, except Back2Basics and Gift Memberships, will be automatically renewed until and unless you stop them.
As with most ‘for pay’ websites, you will choose the membership level that you want, enter your registration and payment information, confirm your registration, and begin receiving access to the membership level that you’ve selected. All payments must be made via PayPal, even if you will be paying with a credit card.
Each month (or each year, depending on the membership that you have chosen), you will be notified that your credit card or PayPal account has been billed for that month’s (or year’s) membership. Your credit card bill will show a charge to ‘pixAbilities, LLC’ (the legal name for pixels2Pages). Please do not challenge these charges with your bank without contacting us first.
To learn when your membership will be renewed, please log into your PayPal account and go to “Profile”.
You may cancel payment on your membership up until three days before it is due to renew. If you think that you might want to do that, we strongly advise that you choose a monthly Ready2Roll or Pixels2Pages membership. Try one of these memberships for a month or so, and if you don’t like it, here is what you’ll need to do to cancel payments and stop your membership from automatically renewing.
Cancelling payments on a membership will immediately block your access to all member-only content on the site, but don’t panic! Please notify us that you have cancelled your membership and we will make sure that you will have access to your previous membership until it was due to renew.
Here are the instructions for cancelling payment:
1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money.
4. Click Update beside ‘My pre-approved payments.’
5. Click the name of the subscription you wish to cancel.
6. Click Cancel.
Please note that you must cancel payment on your membership through your PayPal account. Writing us to cancel your membership will not suffice, as this is not something we can do for you.
There is no credit given for unused time on a membership. Please choose your memberships wisely, ask questions before you buy, and cancel payments close to the time (but at least three days before) your membership is due to renew.
A. To do this, you will need to cancel payments on that membership. Rather than cancelling by going under “Manage Subscriptions” at Paypal, (which will instantly cancel your entire account at pixels2Pages),we recommend that you cancel payments on your membership.
Cancelling payments on a membership cancels all future scheduled payments of that membership. A membership can be cancelled up until three business days before the next scheduled payment. Cancelling payments on a membership will immediately block your access to all member-only content on the site, but don’t panic! We will fix that as soon as possible and you will have access to your previous membership until it was due to renew.
Here are the instructions for cancelling:
1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money.
4. Click Update beside ‘My pre-approved payments.’
5. Click the name of the subscription you wish to cancel.
6. Click Cancel.
Only you can cancel payments and purchase new memberships. Please do not contact us to do this for you, as we do not have access to your payment information.
A. Back2Basics, our beginner StoryBook Creator training, is intended to be completed in four months or less. It is only available as a single four-month membership. Should you purchase it and not complete it in four months, you can purchase it again.
If you finish in less than four months, that’s great, and you can still have access to the lessons for the full four months. Most of the content of that membership does not change.
If you have a Pixels2Pages premium membership, you will have access to Back2Basics as long as your membership is active.
We have been asked to refer all inquiries about pixels2Pages in Australasia to the Creative Memories AU Home Office. At this time, Creative Memories Australasia have made a unilateral business decision not to allow pixels2Pages license to train on Creative Memories digital software in Australia and New Zealand.
In the meantime, our Facebook community remains open and active and waiting for your pages! We appreciate your support very much, and we regret that we cannot offer our memberships to you yet.
A. Yes. The five globes at the top of the home page are clickable links that take you to the areas of the site that are open to the public. They include our Behind the Globe blog posts, an idea gallery, our news posts, a Help section (including these FAQs and more!) and a way to contact us. On the right-hand side of the home page, about halfway down, you’ll find our Terms of Use, information about our team, and our signature Portfolio, Going Global.
If you’re not a member, click the Free Trial button on the home page to try us out for 10 days. This is a one-time offer, so choose this option at a time that will allow you plenty of opportunities to look around.
We hope you’ll be joining the fun soon!
All ‘carried over’ subscriptions purchased from Creative Memories prior to 31 August 2012 expired by 31 December 2012. We do not send automated expiration renewal notices.
If your membership has expired, you will need to choose which membership you want to purchase if you wish to remain a member. You will have access to everything available on the website for your membership level. Blueprints remain on the site for four months from their publication date.
To purchase a new membership:
- Click this ‘Join Today‘ link (also found on the Home page and in the website header).
- Choose the membership level that you want.
- Scroll down to select the payment plan that works for you.
- Payments will be made by credit card via PayPal.
All memberships (except Back2Basics and Gift Memberships) will automatically renew. Please make note of your start date so that you’ll be aware of the date your credit card or bank account will be charged.
While you may pay by credit card, you MUST have a PayPal account to do so. Please make sure that your PayPal account information is current and correct (especially your email address and credit card information & expiration date). If your spouse is the PayPal account holder, please make sure you will receive any emails, confirmations, receipts, or notices.
The legal name of our company is pixAbilities, LLC. When you receive your credit card statement, you will have a payment made to pixAbilities, LLC. This will be your pixels2Pages membership – please do not question or challenge the charge with your bank without contacting us first!
We hope you will be rejoining us soon, and we thank you for your support!
A. All ‘carried over’ subscriptions that were purchased from Creative Memories expired on or before 31 December 2012.
When you purchase a new membership (click on the “Join Today” link), it is important that you note the start date, as this will be the date your membership will automatically renew. Click HERE for more information about purchasing a new membership.
In the case of a newly purchased membership, a line through the membership level means that either you have not completed the registration process or you have cancelled payments on your membership or cancelled your membership completely. Please check your spam or junk mail folder for a confirmation email that must be completed.
If you have cancelled your membership, please contact us if you have questions or feedback. Cancelling payments on your membership will IMMEDIATELY block you from accessing the member-only material on the site, so the best thing to do is wait until your membership is about to renew to cancel it. If this happens and you didn’t mean for it to; i.e., you still have time remaining on your membership, we will be able to fix it, so don’t worry.
If you would like to know your membership renewal date (when your PayPal account or credit card is charged), please log into www.paypal.com and go to ‘Profile’.
A. We’re sorry! We honored those subscriptions through 31 December 2012, even though they expired in September 2012.
We hope you are still interested in pixels2Pages. Click HERE for a ten-day Free Trial or HERE to purchase a membership.
A. Effective 31 December 2012, Blueprints will remain on the website for four months from the day they are posted. After that time they will be retired and no longer available for download. Retirement dates are prominently posted on each Blueprint post.
Your membership allows you access to Blueprints for as long as they are posted on the website. It is your responsibility to download, save, and back them up while they are available to you.
Once a Blueprint has been retired, it is no longer available for download even if you had an active membership at the time it was posted.
Click HERE to go directly to Blueprints currently available with your membership. Scroll down to the bottom of the page and go to the earliest ‘previous entries’ and make sure you have downloaded them.
Use our Day2Day and Ready2Roll Blueprint checklists to make sure you have them all!
Blueprints are not available with a Free Trial membership.
About pixels2Pages
There is a Log-in area at the top right hand side of the home page. Just enter your name and password. Check the “Remember Me” box, and you won’t have to enter your password every time. But if you do lose your password, there is a handy “lost your password” button to click, and you will be able to reset the password at any time. Once logged in, this section of the page will display your membership details.
If you are unable to log in, and you are certain that you are using the correct user name and password, we have several suggestions:
- Make sure your anti-viral software and/or firewall is not blocking your access to our website
- Clear your cache (click HERE if you don’t know how to do that)
- Reboot your computer
- Try logging in from a different web browser (Google Chrome, Mozilla Firefox, Safari, Internet Explorer)
- Try logging in from another computer or device (smart phone, iPad, etc.)
We have been asked to refer all inquiries about pixels2Pages in Australasia to the Creative Memories AU Home Office. At this time, Creative Memories Australasia have made a unilateral business decision not to allow pixels2Pages license to train on Creative Memories digital software in Australia and New Zealand.
In the meantime, our Facebook community remains open and active and waiting for your pages! We appreciate your support very much, and we regret that we cannot offer our memberships to you yet.
If your membership includes Blueprints, you will have access to those Blueprints that were posted in the past four months.
Effective 1 January 2013, Blueprints will be retired after they have been on the website for four months. This means that Blueprints posted in early October 2012 will be retired in early February 2013, and so on.
‘Retirement dates’ are posted on both Blueprint checklists and on individual Blueprint posts.
Once a Blueprint has been retired, it is no longer available for download even if you had an active membership at the time is was posted.
It is your responsibility to download, save, and back up all Blueprints during they time they are available to you on the website.
We have a public gallery (click on the Gallery globe in the header), as well as a number of member-only galleries of Blueprint pages, challenge pages and more. There are several ways to view our galleries.
- Galleries will by default display as a series of thumbnails. Click on any image to see a larger view.
- Click on next & previous arrows to manually browse the gallery.
- Click on “Click here to view as slideshow” to watch a scrolling slideshow of images.
- Click on “Click to view Thumbnails” to return to the thumbnail view.
About Blueprints
A. Effective 31 December 2012, Blueprints will remain on the website for four months from the day they are posted. After that time they will be retired and no longer available for download. Retirement dates are prominently posted on each Blueprint post.
Your membership allows you access to Blueprints for as long as they are posted on the website. It is your responsibility to download, save, and back them up while they are available to you.
Once a Blueprint has been retired, it is no longer available for download even if you had an active membership at the time it was posted.
Click HERE to go directly to Blueprints currently available with your membership. Scroll down to the bottom of the page and go to the earliest ‘previous entries’ and make sure you have downloaded them.
Use our Day2Day and Ready2Roll Blueprint checklists to make sure you have them all!
Blueprints are not available with a Free Trial membership.
If your membership includes Blueprints, you will have access to those Blueprints that were posted in the past four months.
Effective 1 January 2013, Blueprints will be retired after they have been on the website for four months. This means that Blueprints posted in early October 2012 will be retired in early February 2013, and so on.
‘Retirement dates’ are posted on both Blueprint checklists and on individual Blueprint posts.
Once a Blueprint has been retired, it is no longer available for download even if you had an active membership at the time is was posted.
It is your responsibility to download, save, and back up all Blueprints during they time they are available to you on the website.
Our Back2Basics membership includes one Classic (retired) Blueprint each month.
Retired Blueprints are not available otherwise, so please do not make requests for them.
Individual Blueprints are not available for purchase.
Blueprints cannot be imported into SBC content. Only commercial art kits can be added to content.
We recommend that you save your blueprints to a folder on your computer. Each time you want to use a blueprint, go to the Home ribbon and click on Add Page > From my computer. Browse to the folder you saved the blueprints in, and you will be able to choose the one you want. Make sure your view is set to large thumbnails, and you will be able to see an image of the page.
For more information view our Gold Portfolio – Blueprint Brilliance (member access only).
All of our Blueprints since 1 October 2011 are now named with the following ‘system’. This naming system means that all your blueprints can be stored in a folder and will automatically be sorted by page size and the number of photo openings.
For example:
p2P_12_7_SpecialLunchJF
- p2P for pixels2pages, of course.
- 12 = Page size (12 for 12×12 pages, 11 for 11×8.5 pages)
- 7 = The number of photo openings
- Special Lunch = The Name we have given the blueprint
- JF = the Blueprint designer, in this case, Justine Forrest
p2P_12_1_R_MumsTaxiJG
- For the double page blueprints, there is one extra R or L, to indicate left or right hand page
About pixels2Pages Videos
Previously posted videos, tips, FAQ, blogs, and challenges are accessible to members according to their membership category.
Videos remain on the site indefinitely. So, no worries about not being able to refer back to a tidbit, workshop, Start2Finish, or other video that you may have seen a few months ago. As long as you are a current member, you’ll have access to these videos.
There may be occasional exceptions – limited edition videos that are posted and labeled as such, and videos that become dated or obsolete over time. We will let you know in advance if a video is to be removed.
All videos added to our website after October 1, 2011 can be watched on iPads, iPhones and other mp4 players. All our older (SBC 3.0) videos in the Archives section can only be played on devices that support Flash Player.
Yes, there certainly is. At the very bottom right of the video frame there is a little rectangular icon. Click that to go to full screen view. To go back to the normal view, hit the ESC (escape) key, or click the same icon again. The control bar of the videos will disappear while you are watching for unimpeded viewing. Just move the mouse across the screen for access to the video controls.
Most videos do not include handouts. The exceptions are Back2Basics Lessons and the Portfolios in our Video Archives.
Videos will remain on the site for active members to review at any time, and we invite you to take notes as you follow along. Remember that you can pause and play as you watch.
Often, techniques shown in these videos have been covered in other videos, on Good2Know handouts, in Challenges, in Tips, or in FAQ’s. We have no plans to include handouts with the videos.
Having trouble viewing our videos? Here are a few suggestions:
- Turn off all extra programs running, including Skype and IM programs (these programs can take up some of your bandwidth, which can cause video streaming issues)
- If the video keeps stopping, pause the video and let it fully load before trying to watch it.
- If you are watching a video and the video stops running at the same point each time, you are likely experiencing a timing out issue. The best solution we have found is to move your mouse frequently (or adjust the power settings on your computer). Sometimes your computer power settings will stop activity if it doesn’t detect movement. Give this a try as it is the most common fix for our viewers.
- If you are experiencing repeated “delays” in the video playing, then it is likely a bandwidth issue. Check that you are getting a good signal from your internet network or wireless router. These videos are streaming from our website to your computer, so they need a good connection to run smoothly.
- If you haven’t restarted your computer in forever like I often do, now would be a good time (and then quit out of Skype again since it will auto load on restart). By restarting, you will clear your clipboard of extra stuff that inevitably builds up when working with digital programs- and slows down your machine.
- How much RAM you have on your computer and the processor speed can also affect your viewing capabilities.
Hopefully these tips will resolve any the problems you may experience.
About p2P Facebook Page
We love it when you share pages you create using pixels2Pages blueprints, challenges, tidbits or other inspiration on our Facebook page at www.facebook.com/pixels2Pages . Here is how it is done.
- Create your page & save it.
- Go to File > Save As > Export Current Page
- Choose the location to save your page.
- Name your page
- Choose .jpg as the file type.
- Choose Full page or trimmed (that is up to you)
- Choose a low resolution. 72 or 96 dpi is fine.
- Leave Image Quality as good.
- Next go to www.facebook.com/pixels2Pages. At the top of the screen click on Photo, then click Upload a Photo.
- Click Choose file and navigate to the place where you saved the file. Remember to tell us which challenge, blueprint etc you were inspired by, and which Creative Memories products you used on the page. Listing the fonts used is very helpful too.
Note:
Please note that as a Creative Memories partner we can only accept pages created with Creative Memories products. Thank you for understanding.
There is a built in Share on Facebook option in SBC4. At the time of writing this is not working and we are waiting on a fix. But in any case it is unlikely that you will be able to share directly to the p2P page using that button, therefore this method is best for the time being.
There are several ways to do this, here are 3 that all work, choose whichever one you like.
Method 1
Save both pages as jpeg files. Then on a blank page in your Storybook, import both pages as photos. Position them side by side and flatten. Then save the new image as a jpeg and upload to Facebook as usual.
Method 2
Most computers have a print screen (PRT SCR) button. This enables you to take a snapshot of everything that is on your computer screen. So have your StoryBook pages open, choose View>Two Page. Hit the PRT SCR button on your keyboard. It won’t look like anything has happened, but if you open a blank StoryBook page and click Paste, the image of everything that was on your screen will paste to your page. Use the Cut & Fill Ribbon>Shapes to crop away everything except your pages. Then save the new image as a jpeg and upload to Facebook as usual.
Method 3
The Snipping tool is a handy tool that comes with most Windows computers. If you are not familiar with it, just type ‘snip’ in the Windows Search and it should appear in the start menu. Follow the directions to snip a screen shot of just your double page spread. Then save it as a jpeg and upload to Facebook as usual.
Tech Talk
We are aware that our site does not display exactly as we would like it to for people using Internet Explorer. We are unable to completely fix the problem, but there is a setting that will help.
In your browser address bar, right at the top of the screen, there is a little button called “Compatibility View”. It looks like a tiny piece of torn paper.
Click that button, and the site should display correctly for you, and the menu bar will be visible.
Google Chrome treats downloads somewhat differently from Internet Explorer, so if you have recently switched over you may not be familiar with the process. Internet Explorer gives you the option to open or save a download file, whereas Chrome automatically saves the file to a default location.
To identify or change the default location, do the following:
- Click on the little wrench in the top right hand corner of the screen.
- Choose Options
- Under Options Choose “Under the Hood”
- Half way down the screen you will see Downloads. The default download location will be indicated - in my case this is a folder called “Downloads”. You can click ‘Change’ to choose your own loaction. Or check the box next to ‘Ask where to save each file before downloading’ to be given the option to choose a location with each download.
In SBC3, the .EXTX files contained the keyword date for each kit. In SBC4, the keywords (now called ‘tags’) are saved in the package and sbkit files themselves, so the extx files are not necessary once the packages have been updated by SBC4.
So it is OK to delete those .extx files, once you have converted to SBC4, and converted your keywords, if you wish to, from SBC3 (File > Convert Keywords)
