This tip is a bit technical, but pay close attention, because after all the time you spend organising your content in Artisan, you don’t want to lose it in case of a computer failure. We all know the importance of backing up, don’t we!
There are 3 steps to backing up your content. In addition you need to back up the software activation codes.
- Back up the content itself.
- Back up your library folders, categories and tags.
- Back up your content activation codes.
BACKING UP CONTENT
To back up your content (Art Kits), you need to know where it is located on your computer. Each library folder in Artisan 5 represents a Windows folder on your computer somewhere.
If you know where your content is saved on your computer:
- Copy the entire folder (or folders) containing your art kits, both commercial and personal, to your backup files.
- Keep the folder structure exactly the same. Create a new folder on the backup drive called “Content Backup” or similar, and put the folders containing your art kits in there, and nothing else.
- Backups can be on an external hard drive, flash drives, DVDs, or in the cloud.
- If you are using a back-up program, make sure the folder/folders containing your content are included in the back-up.
- Update your backup each time you purchase new art kits.
- Make note of the exact location on your computer of your art kits. Write it down, or take a screenshot of the Windows folder so you will know where to restore the content to, if you need to.
If you do NOT know where your content is saved on your computer:
- To locate your content, open Content Manager.
- In the Library section of the Organize Panel, select the first of your library folders. You will see the details of the location in the window just above the kit thumbnails.
- If your digital content is all over the computer, this tip will help you gather it together.
BACKING UP YOUR CUSTOMISATIONS – CATEGORIES, FONT ORGANIZATION, CALENDAR LISTS, USER DICTIONARY & MORE.
- Open File Explorer (Windows Explorer in Windows 8 & earlier).
- Find the following folder:
- Copy that whole folder and save it with your backup. Do not open the folder or change any of the contents. Just save it.
- If you can’t find the AppData folder on your computer, it may be a hidden folder. To show hidden files & folders:
- Windows 10, 8.1 or 8:
Open File Explorer (Windows Explorer). On the View Ribbon, check Hidden items
- Windows 7 or Vista:
Click Start, and then click Control Panel, Click Appearance and Personalization , and then click Show Hidden Files and Folders. On the View tab, click Show hidden files, folders and drives.
- Windows 10, 8.1 or 8:
BACKING UP TAGS
Commercial Art Kits
- The tags are stored inside the actual art kit folders themselves, so you don’t need to back them up separately. When you back up your art kits, you automatically back up the tags as well. No extra backing up is required.
- If you needed to restore your art kits from a CD or download, you would lose any tags that you had added yourself. This is why backing up your content is important, even if you still have the original CDs.
Personal Art Kits
- Tags for personal art kits (PAKs) are attached to the folders that the PAKs live in. So when backing up or moving PAKs, it is essential to keep the exact same folder structure, if you want to maintain your tags. If you move items from one folder to another, for example, the tags will be lost.
BACKING UP ACTIVATION CODES
Make sure you back up your activation codes every time you install new artwork. It only takes a second, and it can save you a heap of work down the track.
In Artisan, click on Manage Content > Activation Codes.
A window will open with all your codes. At the bottom you will see “Make a backup copy of my codes”.
- Clicking “Make a backup copy of my codes” will open a text file containing all your activation codes.
- Save the text file. Click on File > Save As.
- I recommend saving the codes in more than one location – on your computer, on an external hard drive or flash drive, or in the Cloud (e.g. Google docs, Dropbox, Microsoft One Drive), in case you need to restore following a total computer loss.
- It is also a good idea to print the list, as one more backup.
- Backup your codes every time you install new content.
BACKING UP YOUR SOFTWARE LICENSE
If you need to reinstall Artisan, or move it to a different computer, you will need your software activation code or Product Key. You can access your Product Key by clicking Help > About.
Click where indicated to copy the information to the Windows Clipboard. Then paste it into a text file or Word document, and save it safely.
You can also obtain your Product Key by logging in to your account at Forever.com. Click on the ‘hamburger’ menu in the top right corner of the screen, next to your photo or initials, and choose ORDER HISTORY.
Restoring Your Content
To restore your content, if you need to, just copy the folders containing the art kits, both commercial and personal, to their original locations. As well, copy the whole folder (C:Users/YOURNAME/AppData/Roaming/Forever/Artisan 5) that you had previously saved.
It is important that you restore the files to the same location where they had previously been (i.e. the same drive letter and path). The code for the art kits in the files includes the location (drive letter and path) for each art kit. This means that when the file is restored, art kits will appear in the categories only if they are found in the same locations (drive letter and path) as when they were originally categorized.
- It is really important that you DO NOT TOUCH anything inside the C:Users/YOURNAME/AppData/Roaming/Forever/Artisan 5 folder. The only thing you should do with that folder is copy it when you are backing up.
- If you can’t find the AppData folder on your computer, it may be a hidden folder. In that case you need to tick the option to show hidden files and folders. Click Start, and then click Control Panel, Click Appearance and Personalization (Windows 8/7/Vista), and then click Show Hidden Files and Folders. On the View tab, click Show hidden files, folders and drives.