I have learned a lot over the past seven years as a partner and team member of pixels2Pages; now as a member of the Forever Team and p2P Support and Training. I have learned that when it comes to using Artisan software, sometimes people are paralyzed by fear. It is not just with Artisan software, but I think it is with many things that are new. We fear failure and we fear the unknown. I am here to tell you that there is nothing to fear.
You won’t break it!
As a member of the pixels2Pages team, many of the questions we receive start with, “If I do this, will it do _____?” They are always interesting questions. Sometimes the pixels2Pages team knows the answer instinctively. Sometimes, we ask our other team members if they know the answer. Sometimes we contact the developers at Forever Support. Most of the time, we test it out. We start a new project, or open a project specifically for beta testing and we see what happens. pixels2Pages Support member Mary Browder always says the “undo” button is her favorite button. If testing something out does not give the desired effect, simply hit undo. If you have a question that starts like “If I do this will it do______?” I encourage you to give it a try first. It is empowering. Also, it gives you the opportunity to refine your question so that we can assist you even better. Create your own test project and start pushing buttons. Even if the software freezes, it’s nothing a reboot won’t fix.
You may learn something unintentionally!
My favorite part of getting my hands on new software is clicking every button to see how it reacts. Many of the coolest techniques I have discovered happened by accident. One day I decided to play with editing shapes and I accidentally moved a layer. This intrigued me. After exclusively playing with the feature for a few hours I was able to come up with some time-saving techniques. These are techniques which I don’t think were an intended usage of the software. Some of these unintentional techniques are shown in Fill the Frame and Frames and Masks, both of which are video offerings I produced for pixels2Pages members. These videos show some time saving techniques that produce awesome effects to showcase your photos and journaling.
Some amazing things happen.
When you start pushing buttons, sliding sliders, and applying effects, something amazing is bound to happen. Aha moments! Ooh Ahh moments! By George I think I’ve got it moments! There is no better feeling than finally figuring it all out. By pushing one button, you begin to connect the dots and unlock powerful features on another button. When you do, share the excitement with a friend. I love when pixels2Pages team members figures out something cool. We have a “Guess What!” party. We hop on our webinar line and share screens while sharing something cool. Sometimes, we get on the webinar line and toss ideas at one another, together coming up with a great technique.
You get practice!
No matter what it is, practice is a requirement if you are to excel at anything. Use the software, try something new, and expand on what you have learned.
You have a support system!
It is not your job to know everything about Forever Desktop Software. That is what the Forever Team is here for. Everyone at Forever has a different expertise. We pull it all together to provide you with top-notch support. Whether you email Forever support, call the Forever support line, or if you are a pixels2Pages member, we work together with a common goal in mind – to make your Forever experience an awesome one. So once you have tried it for yourself, if you still have questions the Forever Team is here for you. No question is too small. No topic is too tall. The only bad question is the one that isn’t asked!