A. In the log in area on the home page at www.pixels2Pages.net, you will see the words “Lost your password?”. Click “Lost your Password?” to begin the process of resetting your password.

You will see this popup.  You need to enter your correct username OR email address, then click Get New Password.

You must use the correct user name (which may not be your email address) and password combination in order to log in.  Attempting to log in unsuccessfully 10 times will cause you to be locked out of the website for an hour!!  It is better to contact us at info@pixels2Pages.net before that happens.

When you do that you will see this message:

You will receive an email like this which will include directions for you to follow so that you can reset your password.  Please make sure your computer will allow you to receive automatically generated emails like this by adding pixels2Pages.net to your contact or safe sender list.  If you do not get an email from us fairly quickly, please check your spam and/or junk mail filters and make sure you used the email address associated with your pixels2Pages account.

In the email will be a link for you to click so that you can choose a new password.

When you click that link you will be taken to a page that looks like this. The website will generate a password for you. You can use this if you like, but it will be a very complex one. We suggest you delete that and enter a password of your choosing. Please note that weak passwords (i.e. ones that are easy to guess) will be rejected.

We do not send you a new password – you choose what you want and enter it there.

After entering the new password, click Reset Password. You will see a success message, and a link to log in with your new password.

To change the password when you remember your old one:

Alternatively, if you know your password and just want to change it, you can do that by first logging in, and then clicking “Membership details” in the log in area.

Scroll down to Account Management. Click on the button that says “Generate Password”.  A new (long and strong!) password will be generated for you.  You can replace that one with something meaningful to you, but it should not be a weak password.

When you have done that, scroll all the way down to the bottom of the page and click the blue box that says “Update Profile”.

Please keep your password in a safe place.  It should not be shared with anyone, per our Terms of Use.

Posted in: About Memberships, About pixels2Pages