When Artisan detects a software error, you will often see a message similar to this one.

Error_Report

To report the error to Forever, you need to do the following:

  1. Click on “Send report to Support”
  2. At the same time send an email to support@forever.com. In the email you must include your name, contact details, and your Artisan Product Key. You should also include a description of what you were trying to do when the error message appeared. Include as much information as you can. Screenshots are helpful, if you have them.

For information on finding your product key, click here.

 

Posted in: About Artisan Software