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pixels2Pages

How do I stop the Embedded Image from opening all the time?

On December 3, 2017 By Shelley
The Embedded Image is the image editor of Artisan 5. Click here for more about the embedded image. It opens when you double-click on an
Read Full Article

Do I need to be online to use Artisan or can I use it when I’m not connected to the internet?

On September 24, 2017 By Shelley
You do not need to be online when using Artisan. Artisan will try to go online to check for updates when you start it, and
Read Full Article

Do I need to update StoryBook Creator before installing Artisan?

On September 24, 2017 By Shelley
No. You can start using Artisan straight away. It doesn’t matter which version of SBC you have installed.
Read Full Article

Can I install Artisan on more than one computer?

On September 24, 2017 By Shelley
Yes, Artisan can be installed on two computers (such as a desktop and a laptop) for your personal use.
Read Full Article

How do I use Artisan or Historian on a Mac computer?

On September 24, 2017 By Shelley
Artisan and Historian  can be used on a Mac, but you will need to partition the Mac and install Windows on it.  This is our
Read Full Article

How do I know where my projects are located on my computer?

On September 24, 2017 By Shelley
If you are not a bit organised, sometimes you may find that your projects are scattered in different parts of your computer, and finding them
Read Full Article

How do I know what size project I created?

On September 23, 2017 By Shelley
Have you started a project and then weren’t sure what size it was? Here’s how to find out: Open your project in Artisan. Go to
Read Full Article

How do I import Blueprints into Artisan content manager?

On September 23, 2017 By Shelley
Blueprints cannot be imported into Artisan content. Only digital art kits can be added to content. We recommend that you save your blueprints to a
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How do I add new fonts to Artisan?

On September 23, 2017 By Shelley
You don’t need to add your fonts to Artisan. The program will automatically recognize any TrueType fonts that are installed on your computer. To download
Read Full Article

What do I do when I get an error message in my Artisan project?

On September 23, 2017 By Shelley
When Artisan detects a software error, you will often see a message similar to this one. To report the error to Forever, you need to do
Read Full Article

Where do I find my Artisan Product Key?

On September 23, 2017 By Shelley
You will find your Artisan product key by clicking Help > About. A window will open containing your product key. If you need your Product Key,
Read Full Article

How do I know what the most recent version of Artisan 5 is?

On September 23, 2017 By Shelley
Click HERE to find the version number of the most recent version of Artisan 5, and to download updates if available. Please note: In the
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Why can’t I see the two page spread option?

On September 23, 2017 By Shelley
To see the two-page spread option in Artisan, you need to be in a photo book, not page prints. We recommend creating your project
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Where did my elements panel / operations panel disappear to?

On September 23, 2017 By Shelley
The elements panel is on the left hand side as it was in Artisan 4. However, it is possible to minimize it to increase the
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Why can’t I see the Quick Access Toolbar (QAT) I keep hearing about?

On September 23, 2017 By Shelley
If you are running Artisan 5 in Basic Mode, you won’t be able to see the Quick Access Toolbar (QAT), and a number of tools
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How do I find my activation code for Artisan 4 if I bought the Artisan 5 upgrade version?

On September 23, 2017 By Shelley
To use the upgrade version of Artisan 5 you will need to enter your activation code (also known as Product Key) from Artisan 4. To
Read Full Article

Why is there a yellow warning triangle on so many of my text boxes?

On September 23, 2017 By Shelley
One of the new features in Artisan 5 is a warning which shows if you have spelling errors in your text. These might be actual
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Can I have Artisan 4 and Artisan 5 on my computer at the same time?

On September 23, 2017 By Shelley
Yes you can. Artisan 4 and 5 are totally separate programs and can be run simultaneously. We recommend keeping Artisan 4 and using it to
Read Full Article

How do I know what my current Artisan version number is?

On September 23, 2017 By Jan
You can check under the Help button (the small blue circle with a question mark at the top right of the Artisan screen). The Help Menu often
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Help! My content folder is grayed out and I can’t access my content!

On September 23, 2017 By Shelley
Don’t panic! This is easily fixed by following the steps outlined below. For whatever reason the association between Artisan 5 and your library folder has
Read Full Article

Historian is not recognizing an open project in Artisan 5 so I can’t share photos.

On September 23, 2017 By Shelley
Close Artisan & Historian. Open File Explorer. Browse to C:\Program Data\Caspedia\Drop Points (Please note that this folder may be hidden so be sure to
Read Full Article

I have downloaded some fancy fonts from the Internet. Is there a way to add those to the fancy fonts section rather than having to add them to my embellishments area in the content section?

On September 23, 2017 By Shelley
In order to be used as a Fancy Font by the software, the alpha has to be in a particular format (a proprietary file type
Read Full Article
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